By accessing or using the Visa Photo website, mobile application, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you ("User" or "you") and Visa Photo Inc. ("Visa Photo," "we," "us," or "our"), a Delaware corporation with its principal place of business at 100 Market Street, Suite 400, San Francisco, CA 94105, United States.
You represent that you are at least 18 years of age, or the age of majority in your jurisdiction, and have the legal capacity to enter into this agreement. If you are using the Service on behalf of a minor, you accept these Terms on their behalf and assume full responsibility for their use of the Service.
Visa Photo provides an Software-powered online platform that creates, verifies, and delivers digital and printed passport photos, visa photos, ID photos, driving license photos, and other government-compliant identification photographs for over 100 countries worldwide.
Our Service includes:
Visa Photo does not guarantee that any government authority will issue a passport, visa, or other document. Our guarantee is limited to the technical compliance of the photo itself with published official specifications.
You may use certain features of the Service without creating an account. However, to access order history, save preferences, or use advanced features, you may be required to create an account.
When creating an account, you agree to:
Visa Photo reserves the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent or abusive activity.
You are responsible for uploading photos that meet basic quality standards. Specifically, you agree that your uploaded photos will:
While our Software and expert reviewers check for compliance with government specifications, you remain responsible for ensuring your photo accurately represents your current appearance and meets any additional requirements specific to your application.
Visa Photo offers a 100% Acceptance Guarantee on all passport, visa, and ID photos processed through our Service. This guarantee covers the following:
To claim under this guarantee:
This guarantee does not cover rejection due to: non-technical reasons (such as incomplete applications or eligibility issues), user-provided incorrect country or document type selection, or fSoftwarelure to follow our photo-taking instructions.
All prices for our Service are displayed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already placed.
By placing an order, you agree to pay the total amount shown at checkout, including any applicable taxes. Payment is processed immediately upon order confirmation through our secure payment processor. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
Subscription services (if offered) will be clearly labelled with recurring billing terms. You may cancel subscriptions at any time through your account settings or by contacting support.
Our Intellectual Property: The Visa Photo website, mobile application, Software technology, algorithms, design, logos, trademarks, and all content (excluding user-uploaded photos) are the exclusive property of Visa Photo Inc. and are protected by United States and international copyright, trademark, and intellectual property laws.
Your Photos: You retain full ownership of all photos you upload to Visa Photo. By uploading photos, you grant Visa Photo a limited, non-exclusive, royalty-free license to process, modify (background removal, cropping, resizing), and store your photos solely for the purpose of providing the Service to you. We do not claim ownership of your photos, and we do not use them for any purpose beyond delivering our Service to you.
Your privacy is critically important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.
Key privacy commitments include:
To the maximum extent permitted by applicable law:
Visa Photo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, travel costs, application fees, visa or passport processing fees, missed flights, or any other damages arising from or related to your use of the Service.
Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid to Visa Photo for the specific order giving rise to the claim.
Visa Photo provides the Service on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms, engage in fraudulent activity, or use the Service in a manner that could cause legal liability or disrupt others' use of the Service.
Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination (including ownership provisions, warranty disclaimers, and limitations of liability) shall survive.
We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will:
Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you disagree with the changes, you must stop using the Service.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, with the arbitration to be held in San Francisco, California.
You agree to resolve disputes on an individual basis and waive any right to participate in a class action, class-wide arbitration, or consolidated proceeding.
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
© 2026 Visa Photo Inc. All rights reserved. Visa Photo is a registered trademark of Visa Photo Inc. in the United States and other countries.
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